Higher Ed Live

Student Affairs Live - Campus Crisis Management and Communication

August 31, 2017

While university campuses are typically seen as a safe haven for students, crises are bound to occur. What gets in the way of effective crisis communication and management at many universities? How has crisis management changed over the last decade? What some some trends and issues that have affected how we respond to crisis? What are some components of a comprehensive student affairs crisis response management plan? How fast are we expected to respond to a crisis in modern day? Is honesty always the best policy during a crisis and should universities apologize when something goes wrong? Who are the key internal and external stakeholders in a campus crisis?

On this episode of Student Affairs Live, host Tony Doody talks with Richard Dool, Mahauganee Shaw, and Kathy Adams Riester to answer these questions and many more.